# Outdated moving software: 7 signs it is time to switch

Published: 2026-10-20 · Reading time: 7 min · Bas Software
Web version: https://www.bas.software/en/blog/outdated-moving-software-switching

Your moving company has been running on the same software for years. It works, but you notice you have started working around it. These seven signs tell you your moving software is outdated, and this is how you switch without your business grinding to a halt.

![Outdated moving software on an old computer with sticky notes, with an arrow to a modern planning board on laptop and phone.](https://www.bas.software/images/blog/verouderde-verhuissoftware-hero.jpg)

You have moving software. For years. The program does what it should, everyone knows how it works and the invoices go out. Why would you switch?

Because you have probably been working around it for a long time. An Excel list for storage, a group chat for the crew, and one colleague who is the only one who knows how that one report works. Software does not become outdated overnight. It becomes outdated because your business moves on and the software does not.

## How do you know your moving software is outdated?

Your moving software is outdated when you spend more time filling its gaps than it saves you. These are the seven signs moving companies see most often.

### 1. You enter the same data several times

The customer comes in through your website, you add them to your software, you make the quote in Word, the planning on the board and the invoice separately again. Every time you retype something, it costs time and an error creeps in.

### 2. You have a separate list for every part of the job

Excel is not a disaster. No software package covers everything, and a spreadsheet for something you do now and then is fine. It becomes a problem when every part of your process has its own list: storage in one, moving boxes in another, hours in a third, and a few versions of each. Then the software no longer works for you; you work around the software. And often that list lives on one computer, and only one person knows how it works.

### 3. Your crew still works on paper

Job sheets in the cab, hours on a note, photos of damage on someone's phone. Modern moving software has an app for your movers and your foreman, so the job, the hours and the customer's signature reach the office straight away. How that works is explained under [execution](https://www.bas.software/oplossing/uitvoering).

### 4. You can only work in the office

If your software runs on that one PC or server in the office, you cannot do anything in the evening or during an on-site survey. Software in the browser works anywhere, including on your phone or tablet.

### 5. Your software does not talk to your other systems

No link with your accounting, your website, your payments or the lead platforms. And soon no e-invoicing either, while business clients ask for it more and more. See under [integrations](https://www.bas.software/oplossing/integraties) which integrations are standard nowadays.

### 6. Your supplier stands still

No more updates, or only if you pay for them. New rules, such as a new collective agreement or e-invoicing, you have to solve yourself. Ask your supplier what has improved over the past year. If the answer is short, you know enough.

### 7. You have no view of your numbers

Want to know which jobs are profitable or how many requests turn into a booking? Then it starts with an export to Excel. Moving software that grows with you simply shows those numbers.

> Recognise three or more of these signs? Then your old software probably costs you more than switching would.

Still working with separate tools instead of one system? Then also read [ERP for moving companies: separate tools or all-in-one](https://www.bas.software/en/blog/erp-for-moving-companies).

## Why do moving companies put off switching?

Often not even on purpose. It works, everyone knows how to use it, and some companies have been with the same supplier for thirty years. A workaround here, an extra list there: it creeps in, and you do not notice that you are standing still. Meanwhile your competitors and the market keep moving. Customers increasingly expect a quote to arrive quickly and to be signed online.

And yes, switching is daunting. Your whole business runs on it, and nobody wants a month of chaos in the middle of the season. That is a fair concern. But waiting has a price too: every month you keep doing double work, and the longer you wait, the more data has to be moved later.

The good news is that switching does not have to be a leap in the dark. With a clear plan and the right moment, your planning will hardly notice.

## How do you switch without your business grinding to a halt?

With a step-by-step plan and a fixed go-live date. This is how you do it:

1. **Map how you work today.** Which steps do you take from request to invoice, and who does what? That is the basis for setting up the new software, so the software adapts to you and not the other way round.
2. **Decide which data has to come along.** Customers, open jobs, storage and unpaid invoices. Ask the new supplier up front what can be transferred and who transfers it.
3. **Set up the software.** Your quotes and invoices in your own house style, your rates, your employees and your vehicles. Take your time here, because this decides how pleasant it will be to work with later.
4. **Train your team.** The office and the crew use the software in different ways. Train them separately, and start with the people who use the system most.
5. **Go live at a quiet moment.** Choose a date outside the busy months together with your supplier. From that day on you only work in the new system.

How long that takes differs per company. With Bas you can switch in three weeks, but we recommend about two months so everyone can get used to it. You choose when you go live, and transferring your data is part of onboarding. Read more about how that works under [switching](https://www.bas.software/overstappen).

The best moment is outside summer. In the peak months your planning has no room for anything new, as we describe in [surviving the summer peak](https://www.bas.software/en/blog/summer-peak-moving-company-tips). Van 't Net Verhuizingen, for example, went live on 1 February.

## What should you look for in a new supplier?

Look beyond the feature list. When you switch, what counts most is the guidance and what happens after go-live.

**Ask every supplier this**

- Do you transfer my data, and which data exactly?
- How long does the switch take, and who guides it?
- Are there costs for setup, onboarding or support?
- Does the software also work on a phone or tablet, for the office and the crew?
- Which accounting and other systems does the software connect to?
- How often are there updates, and what has improved over the past year?
- May I call a company that has already switched?

Online or on location, you choose.'
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**Sources:** Bas, switching and pricing pages (duration of the switch and transferring data). Reference Van 't Net Verhuizingen on the Bas switching page.