# Back office: working with transport jobs from the portal

Transport (Beta) · Updated: 2026-03-05 · Bas Software
Web version: https://www.bas.software/en/help/transport-beta/back-office-working-with-transport-jobs-from-the-portal

## Transport jobs

![Back office: working with transport jobs from the portal: screenshot 1](https://www.bas.software/images/help/13284539-1.webp)

You can filter for jobs of the type 'transport' under case files. This lets you find all transport-type jobs for all customers.

## Processing a new job that has come in via the portal

You can easily process a new transport job. The job is available in the back office as a new case file with the status 'customer approved'.
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## Task

![Back office: working with transport jobs from the portal: screenshot 2](https://www.bas.software/images/help/13284539-2.webp)

A new task is created for a new job. This task is available on your homepage. This way, you're always aware of all transport jobs.

### Transport overview of all case files

![Back office: working with transport jobs from the portal: screenshot 3](https://www.bas.software/images/help/13284539-3.webp)

The newly created case file is also listed under 'Transport' and then 'All case files'. The newest transport job is at the top, with the status 'Announced'.

## Scheduling the job

The next step is scheduling the job. This moves the case file into the next phase: receipt scheduled.

![Back office: working with transport jobs from the portal: screenshot 4](https://www.bas.software/images/help/13284539-4.webp)

### Inbound and outbound appointment

![Back office: working with transport jobs from the portal: screenshot 5](https://www.bas.software/images/help/13284539-5.webp)

After clicking 'Schedule job', the outbound appointment appears on screen. This is scheduled provisionally. You'll see a first handling unit with the status 'Expected'; you can view the items by clicking on the handling unit.

![Back office: working with transport jobs from the portal: screenshot 6](https://www.bas.software/images/help/13284539-6.webp)

You can finalise the outbound appointment by clicking 'Confirmed'.

![Back office: working with transport jobs from the portal: screenshot 7](https://www.bas.software/images/help/13284539-7.webp)

In the next step, you can send the emails that are ready, to confirm with the customer.

### Case file moves to 'receipt scheduled'

![Back office: working with transport jobs from the portal: screenshot 8](https://www.bas.software/images/help/13284539-8.webp)

After clicking on schedule, the transport job has moved into the next phase. You'll see that the job shows as receipt scheduled on the portal.

## Creating transport jobs yourself

In the back office, you can [also create jobs yourself for your customer](https://www.bas.software/en/help/transport-beta/back-office-creating-transport-jobs-yourself)