# Giving a customer access to the transport portal

Transport (Beta) · Updated: 2026-02-12 · Bas Software
Web version: https://www.bas.software/en/help/transport-beta/giving-a-customer-access-to-the-transport-portal

## Giving a customer access

![Giving a customer access to the transport portal: screenshot 1](https://www.bas.software/images/help/13286843-1.webp)

If you want to give a customer access to the customer portal, go to customers, then select the customer. Click on 'Portal'. If the customer doesn't have access yet, you can give it here.

## Portal options

![Giving a customer access to the transport portal: screenshot 2](https://www.bas.software/images/help/13286843-2.webp)

Click on 'Give [company] access to the portal'. A pop-up then appears where you can indicate what the company will get access to:

- Portal access: access to the portal
- Transport access: access to creating and viewing transport jobs
- WMS access: access to items stored in the WMS, with the option to request and view transport for these items
- Invoice access: insight into invoices and payment status

![Giving a customer access to the transport portal: screenshot 3](https://www.bas.software/images/help/13286843-3.webp)

Once you've given the customer access, you'll see the status reflected against the customer. Next, you give individual people access to the portal.

## Giving people access

![Giving a customer access to the transport portal: screenshot 4](https://www.bas.software/images/help/13286843-4.webp)

Once you've given your customer access, you can invite various employees. You do this with the 'Invite user' button. In the pop-up that appears, enter the name and email address.

After 'Send invitation', the invited person receives an email, based on the customer message you'll find under settings > process > customer messages.

## Status of invited employees

![Giving a customer access to the transport portal: screenshot 5](https://www.bas.software/images/help/13286843-5.webp)

You can see the status of invited employees against the customer, and you can invite a person again using the mail button. You can remove access for that person by clicking the stop-sign icon.

## Setting up communication and invoicing

Via process, [you set up the communication and invoicing moments](https://www.bas.software/en/help/transport-beta/transport-settings).