# Features: Invoicing

Step 3: adjusting the Bas configuration · Updated: 2026-02-07 · Bas Software
Web version: https://www.bas.software/en/onboarding/step-3-adjusting-the-bas-configuration/features-invoicing

Set up how invoices are displayed and sent. Decide whether totals and quantities are shown, how storage is invoiced, and whether reminders are sent automatically.

On the **Settings > Process > Features** page, you'll find the invoicing settings. These determine how invoices are structured, when storage invoices are prepared, and whether the system sends reminders automatically.

Go to **Settings** > **Process** > **Features** to view and adjust these settings.

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## Show line totals for hourly rates

**What it does:** Shows the total amount per line on the invoice for hourly rates.

| Setting | What the customer sees on the invoice |
| --- | --- |
| **On** (recommended) | "Packing: 3 hours x 45 per hour = **135**" |
| **Off** | "Packing: 3 hours x 45 per hour" (without a line total) |

**Our advice:** Turn this **on**. Customers want to see at a glance what each service costs.

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## Show quantities per line for hourly rates

**What it does:** Shows the number of hours per line on the invoice.

| Setting | What the customer sees on the invoice |
| --- | --- |
| **On** | "Packing: **3 hours** x 45 per hour" |
| **Off** | "Packing: 45 per hour" (without the number of hours) |

**Our advice:** This depends on your preference. If you want to be transparent about the number of hours, turn it **on**. If you'd rather only show the total amount, leave it **off**.

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## Show totals

**What it does:** Shows the total amount at the bottom of the invoice.

| Setting | What happens |
| --- | --- |
| **On** (recommended) | The total amount is shown on the invoice |
| **Off** | No total amount visible |

**Our advice:** Turn this **on**. An invoice without a total amount is confusing for the customer.

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## Invoice storage in advance

**What it does:** Determines whether the "invoice in advance" option is switched on by default for new storage case files.

| Setting | What happens |
| --- | --- |
| **On** (recommended) | For a new storage case file, "invoice in advance" is automatically ticked |
| **Off** | You need to manually indicate whether you invoice in advance or in arrears |

**Our advice:** Leave this **on**. Most removal companies invoice storage in advance (the customer pays for the upcoming period). If you invoice in arrears by default, turn it **off**.

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## Invoice the highest volume per day

**What it does:** This setting is specific to **variable storage**. With variable storage, you have a business customer whose items you store with continuous inbound and outbound movements. You invoice based on m² or m³ rates per day.

With this setting, you determine whether the system invoices based on the **highest** quantity that was in storage on a given day, or the **last change** of that day.

| Setting | What happens |
| --- | --- |
| **On** | The invoice is calculated based on the peak volume (highest change) per day |
| **Off** (default) | The invoice is calculated based on the last change per day |

**What is variable storage?**

Variable storage is a storage case file for a business customer where you move goods in and out on a daily basis. Think of a large company storing furniture, stock or equipment and regularly adding or collecting items. You invoice based on the volume actually used (m² or m³) per day.

**Important for variable storage:** - Always invoice **in arrears**. Because the volume changes daily, you can't invoice in advance. - Turn **"Invoice storage in advance" off** for these case files. - Don't use **"Days in advance to prepare storage invoices"** for variable storage. If you prepare invoices in advance, you'll miss invoicing days (the days between preparing the invoice and the invoice date won't be counted).

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## Days in advance to prepare storage invoices

**What it does:** Determines how many days before the invoice date the system automatically prepares the storage invoice.

**Default value:** 10 days

**Example:** If the invoice date is 1 March and you've set 10 days, the invoice is prepared on 19 February. This gives you time to check the invoice before it's sent.

**Our advice:** 10 days is a good starting point for regular storage. This gives you plenty of time to check invoices.

`Please note:` For **variable storage** (business customers with daily inbound and outbound movements), you **cannot** prepare invoices in advance. If you do, you'll miss the invoicing days between preparing the invoice and the invoice date. You always invoice variable storage in arrears.

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## Automatically send invoice reminders

**What it does:** If an invoice isn't paid on time, the system automatically sends a payment reminder to the customer.

| Setting | What happens |
| --- | --- |
| **On** | Automatic reminders for overdue invoices |
| **Off** (default) | You send reminders manually |

**Our advice:** Turn this **off** during onboarding. You can turn it **on** later once you're confident your invoicing process runs smoothly. Automatic reminders from an incorrectly configured system can cause confusion for customers.

`Please note:` Only turn this setting on once you're familiar with the invoicing process in Bas. An automatic reminder for an invoice you're still checking isn't professional.

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## Tips

- **Always show totals.** Customers expect a clear total amount on their invoice.
- **Prepare storage invoices well in advance.** With 10 days, you have enough time to check that the volume and amounts are correct.
- **Turn on automatic reminders later.** Wait until your invoicing process runs smoothly before activating this.

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## Please note

- **Turning on automatic reminders during onboarding** can result in customers receiving reminders for invoices that are still being processed. Wait with this until after go-live.
- **Leaving "invoice storage in advance" off** when you do invoice in advance means you have to manually tick this for every storage job. This costs extra time and is prone to errors.

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**Next step:** [Features: Mobile app and time types](https://www.bas.software/en/onboarding/step-3-adjusting-the-bas-configuration/features-mobile-app-and-time-types)