# Features: Prices, surcharges and services Step 3: adjusting the Bas configuration · Updated: 2026-02-07 · Bas Software Web version: https://www.bas.software/en/onboarding/step-3-adjusting-the-bas-configuration/features-prices-surcharges-and-services Set the default prices for cubic metres, travel time and mileage. Configure surcharges per property type and prices for additional services such as reassembly, packing and storage. On the **Settings > Process > Features** page, you'll find the default prices Bas uses when calculating quotes. In this article we cover the **Prices**, **Surcharges** and **Prices for services** sections. Go to **Settings** > **Process** > **Features** to view and adjust these settings. --- ## Section: Prices These prices are used as the default when drawing up quotes. | Setting | What it determines | | --- | --- | | **Price per cubic metre** | The rate per cubic metre of removal volume | | **Price per hour for travel time** | The hourly rate charged for travel time to and from the customer | | **Price per kilometre** | The rate per kilometre driven | **How do these prices work together?** Say you have a removal of 36 cubic metres, the travel time is 1 hour and the distance is 50 km: - Removal volume: 36 cubic metres x price per cubic metre - Travel time: 1 hour x price per hour for travel time - Mileage: 50 km x price per kilometre The system adds these amounts together in the quote. `Tip:` These are **default prices**. You can override them per quote if you want to apply a different rate. --- ## Section: Surcharges Here you set an **additional surcharge per property type**. This surcharge is automatically added to the quote based on the type of property the customer has specified. **Available property types:** | Property type | When a surcharge makes sense | | --- | --- | | Apartment | Often no lift, stairs, limited access | | House | Standard, usually no surcharge | | Bungalow | Standard, usually no surcharge | | Office | Can be complex (security, lift, loading bay) | | Storage | Standard, usually no surcharge | | Drive-in | Standard, usually no surcharge | | Double apartment | Similar to apartment | | Studio | Small, usually no surcharge | | Villa | Large, but often good access | | Farmhouse | Can be complex (long distances on the property) | | Semi-detached | Standard, usually no surcharge | | Town house | Often narrow, stairs, difficult access | | Upstairs apartment | Stairs, no lift, difficult access | | Detached house | Usually good access | | Terraced house | Standard, usually no surcharge | | End-terrace house | Standard, usually no surcharge | | School | Can be complex | | Nursing home | Specific requirements, limited time slots | | Residential care centre | Specific requirements, limited time slots | | Senior housing | May require extra care | **Our advice:** Most removal companies charge a surcharge for **apartments** and **upstairs apartments** because of stairs and limited access. The other types are often set to 0. Start with a surcharge for apartments only and adjust later based on experience. `Tip:` Set the surcharge to 0 if you don't want to distinguish between property types. The surcharge will then not be calculated in the quote. --- ## Section: Prices for services Here you set the default prices for additional services you offer. | Service | What it is | | --- | --- | | **Warranty certificate** | Fixed fee for the warranty certificate (Schouten Zekerheid) | | **Insurance** | Fixed fee for the removal insurance | | **Packing supplies kit** | Fixed fee for a complete packing supplies kit (boxes, tape, bubble wrap, etc.) | | **Disassembly per hour** | Hourly rate for disassembling furniture | | **Reassembly per hour** | Hourly rate for reassembling furniture | | **Packing per hour** | Hourly rate for the packing service | | **Unpacking per hour** | Hourly rate for the unpacking service | | **Storage** | Price for storage (per unit per period) | | **Furniture hoist** | Fixed fee for using a furniture hoist | | **Rubbish removal** | Fixed fee for removing rubbish after the removal | **How are these prices used?** When you draw up a quote and add a service (for example "packing service"), the system automatically applies the default price you've set here. You don't need to type the price in every time. `Tip:` These are default prices. When drawing up a quote, you can always adjust the price per service. --- ## Tips - **Check your prices regularly.** Rates change, especially for external services such as the warranty certificate or the furniture hoist. Update the default prices when your rates change. - **Surcharges per property type don't need to be complicated.** Start with 1 or 2 surcharges (for example, apartment and upstairs apartment) and add more later if you find it's needed. - **Default prices save time.** The more accurate your default prices, the less you'll need to adjust per quote. --- ## Please note - **Leaving prices at 0** means the system won't automatically fill in the amount. You'll then have to enter it manually for each quote. Always enter your most commonly used rate as the default. - **Surcharges are added automatically.** If you set a surcharge of 175 euros for apartments, this will be automatically added to every quote for an apartment. Check that this is the amount you intend. --- **Next step:** [Configuring invoicing settings](https://www.bas.software/en/onboarding/step-3-adjusting-the-bas-configuration/features-invoicing)