Introduction: working with Bas

About this step

In this step, you'll work with real case files. These can be ongoing case files or case files from the past that have already been completed.

You'll enter these into Bas and go through all the steps you'll also go through after going live. This way, you'll be fully prepared to start working with Bas for real.

Sections in this step

Once you've completed all the sections below, you'll have experienced every aspect of Bas.


Leads (optional)

If you use an integration with a lead website, you'll follow up on and cancel leads.

  • Follow up on leads

  • Cancel leads

Case file management

Where you'll create case files and go through every phase of the case file. You'll link information to the job: notes, emails, documents, communication, materials. You'll review profit/loss.

  • Create a job

  • Track job status, such as cancelling, etc.

  • Link emails to a job

  • Upload documents to a job

  • Profit/loss

  • Add/check materials on a job

  • Add storage to a job
    Add communication to a job

  • Create/edit job notes

Sales phase

You'll create and send quotes based on a survey. You'll decline, edit and cancel quotes, and upload documents. You'll mark invoices as paid or uncollectable. You'll send reminders.

  • Carry out a survey

  • Create a quote

  • Send a quote

  • Decline a quote

  • Edit a quote

  • Cancel expired quotes

  • Upload documents

Scheduling

You'll schedule a job and link employees and vehicles to the schedule. You'll give instructions to the crew. You'll amend an existing schedule.

  • Schedule a job

  • Schedule custom events

  • Schedule employees and vehicles

  • Amend the schedule

  • Change employees & vehicles on the schedule

  • Give instructions to the removal crew

  • Make agency workers available, one-off or long-term

  • Change your schedule settings

Execution with the employee app

You'll carry out a job using the app. Register billable hours. Register HR hours. Have the customer sign, have the customer pay. And finally, complete the job.

  • Register HR hours

  • Register job hours as foreman

  • Report damage

  • Register consumable stock on a job

  • Communication with the office

  • Customer signature

  • Customer payment

  • Complete jobs

Time tracking

You'll check, edit and approve billable hours and HR hours. You'll add HR hours and add billable hours. You'll check hours in the hours overview.

  • Register HR hours

  • Approve HR hours

  • Reject HR hours

  • Register billable hours

  • Approve billable hours

  • Export hours

  • Hours overview

Invoicing

You'll create invoices, send them, and send them in bulk. Process payments. Create credit notes. Add information to the invoice. Create a standalone invoice and link it to a job.

  • Create an invoice

  • Credit an invoice

  • Send an invoice

  • Send in bulk

  • Process payments

  • Upload attachments

  • Link to a job

  • Mark as uncollectable

  • Send a reminder​

HRM

You'll request leave via the app and process leave in the back office. Report sick leave. Enter and process expense claims via the app and the back office.

  • Request leave via the app

  • Approve leave requests

  • Reject / cancel leave requests.

  • Register sick leave

  • Approve/reject expense claims.

  • View leave cards

  • Update employee details

Storage

You'll work with storage. You'll add handling costs and invoice storage. Move storage, track stored items. Print stickers and work with the app.

  • Add handling costs

  • Report storage as empty

  • Invoice storage

  • Stock management

  • Move storage

  • Track stored items

  • Print PDF & QR code


Accounting integration (optional)
You'll handle incorrect invoices, resend invoices in bulk, and manually mark off invoices.

  • Handle incorrect invoices

  • Resend in bulk

  • Manually mark off

Warranty certificate (optional)

You'll approve and reject certificates, and retry failed applications.

  • Approve certificates

  • Reject certificates

  • Edit and retry failed applications

Did this answer your question?