In this article, I'll explain how you can send a different e-mail message for, for example, a storage invoice.
Step 1
Create a new message

Step 2
Give your message a name and indicate which situation it belongs to

Step 3
Adjust your message as desired
Tip: don't forget your English template either!

Step 4
Create a template for a storage invoice

Step 5
Fill in all the fields

Step 6
The last step!
Link the e-mail template you just created to the invoice template

Ready!
Now you're done, and from now on your customer will receive a bespoke e-mail for their storage invoices in this example.
If you have any questions, ask them in the Intercom chat!