A customer portal for your business customers
The Bas customer portal is a space of their own for the business customers of your removals or storage firm. They log in, see what they have stored with you, book a delivery or collection and follow their transports. You decide per customer company what they have access to.
Where is that cabinet right now?
Your customer looks it up themselves, at any time of day.
Their storage, with photos
Your customer sees per item what is in stock right now, what is on its way and what is already scheduled. With photos, so it is clear which chair or which archive box it is.
Delivery or collection, as easy as a web shop
Your customer puts items in a basket and chooses: deliver or collect. Then they fill in the address, the date and a contact person.
The stock is reserved straight away, so nobody orders more than there is. The request lands with your planner.
Every transport to follow, package by package
Under My transport your customer sees their shipments in three columns: receipt, warehouse and shipment. Each package has its log, and after delivery the proof of delivery with signature, photos and the name of who signed.
Something to move that is not in storage with you? Then your customer books a transport themselves.
Invite by email
You invite the people of a customer company from Bas. They create their own account.
You decide the access
Per customer company you switch on what they may do: transport, storage, ordering from stock and invoices.
Secure sign-in
Users can switch on two-factor authentication or sign in with a passkey.
Invoices always to hand
Your customer sees their invoices with the status and downloads them as a PDF. No more emails asking for a copy.
Frequently asked questions about the customer portal
The questions moving companies ask us most often, with a short answer.
That depends on what you switch on for that customer company: follow transports per package with the proof of delivery, see their own storage with photos, have items delivered or collected, book a new transport and download invoices. Read more in A customer portal for your business storage clients.
You send an invitation by email from the customer in Bas. The recipient creates their own account. An invitation is valid for 30 days and you can invite several people from the same company.
No, the customer portal is for business customers who store goods with you or use your transport. Private customers sign their quote online and receive their messages by email, without an account.
Your customer sees their stock and books deliveries or collections. Adding items or changing anything in your warehouse is not something they do: that stays with you and your warehouse staff.
The customer portal is an add-on to Bas, which we switch on for you. In a demo we show you how it works and what it costs for your company.