Managing customers

Everything related to your customers can be found under 'Customers'. Here you'll find, for each customer:

  • the contact details

  • marketing information

  • the e-mails sent

  • all activities

  • jobs

  • quotes and invoices

  • storage

  • materials

You can also, here, yourself:

  • add documents

  • log communication

Customer overview

Managing customers: screenshot 1

You'll find all customer information under 'Customers'. When you click on a customer, you'll see all information related to that customer on the detail screen on the right-hand side.

Creating a new business customer

Managing customers: screenshot 2

You create a new business customer via Customers and then the 'New customer' button. You enter the details in the form and your customer is added.

Creating a new private customer

Managing customers: screenshot 3

If you're going to carry out a removal for a new private customer, we recommend using the 'new removal' option. During one of the steps in creating the new removal, you'll be asked to add the new customer.

This is the quickest way to create a new removal along with the associated private customer.

Merging customers

Managing customers: screenshot 4

If you've accidentally created a company multiple times, you can merge the information for these companies. First select a customer you want to merge with another customer. Then use the 'Merge customer' button

This action cannot be undone!

Deleting customers

Managing customers: screenshot 5

You can delete a customer. We recommend only doing this in exceptional cases. The data linked to the customer will be retained, but it will no longer be possible to trace which customer the information was linked to.

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