There's a small distinction in Bas between the role of Planner and Administration. Both can access the Backoffice and see everything, but Administration also receives an e-mail in their mailbox, which they log in with, for every lead request and quote the customer accepts. If you no longer want this, we advise you to change the Administration role to Planner. You can then continue doing the same thing. Bas will still keep creating tasks for handling lead requests and scheduling new removals.
