Why doesn't 'Pay on location' work for my existing jobs?

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You’ve changed the payment setting in your package, but for existing jobs you still don’t see the ‘Pay on location’ option. That’s annoying! Fortunately there’s a simple explanation and solution. 👇

⚠️ Why does this happen?

Package settings don’t work retroactively. Jobs that you created before the package change keep their old settings. Only new jobs automatically get the new payment setting.

✅ Here’s how to adjust it manually per job

1. Go to Planning and select the relevant job.

2. Click on the Financial tab.

3. Click Edit.

4. Select Last appointment (or the invoice moment at which you want to activate card payments).

5. Tick Pay on location.

6. Click Save.

[Screenshot: Financial tab with the ‘Pay on location’ option]

💡 Tip

Do you have lots of jobs to adjust? Go through them one by one via Planning. New jobs you create will automatically get the correct setting from your package.