Features: Prices, surcharges and services

Set the default prices for cubic metres, travel time and mileage. Configure surcharges per property type and prices for additional services such as reassembly, packing and storage.

On the Settings > Process > Features page, you'll find the default prices Bas uses when calculating quotes. In this article we cover the Prices, Surcharges and Prices for services sections.

Go to Settings > Process > Features to view and adjust these settings.


Section: Prices

These prices are used as the default when drawing up quotes.

Setting

What it determines

Price per cubic metre

The rate per cubic metre of removal volume

Price per hour for travel time

The hourly rate charged for travel time to and from the customer

Price per kilometre

The rate per kilometre driven

How do these prices work together?

Say you have a removal of 36 cubic metres, the travel time is 1 hour and the distance is 50 km: - Removal volume: 36 cubic metres x price per cubic metre - Travel time: 1 hour x price per hour for travel time - Mileage: 50 km x price per kilometre

The system adds these amounts together in the quote.

Tip: These are default prices. You can override them per quote if you want to apply a different rate.


Section: Surcharges

Here you set an additional surcharge per property type. This surcharge is automatically added to the quote based on the type of property the customer has specified.

Available property types:

Property type

When a surcharge makes sense

Apartment

Often no lift, stairs, limited access

House

Standard, usually no surcharge

Bungalow

Standard, usually no surcharge

Office

Can be complex (security, lift, loading bay)

Storage

Standard, usually no surcharge

Drive-in

Standard, usually no surcharge

Double apartment

Similar to apartment

Studio

Small, usually no surcharge

Villa

Large, but often good access

Farmhouse

Can be complex (long distances on the property)

Semi-detached

Standard, usually no surcharge

Town house

Often narrow, stairs, difficult access

Upstairs apartment

Stairs, no lift, difficult access

Detached house

Usually good access

Terraced house

Standard, usually no surcharge

End-terrace house

Standard, usually no surcharge

School

Can be complex

Nursing home

Specific requirements, limited time slots

Residential care centre

Specific requirements, limited time slots

Senior housing

May require extra care

Our advice: Most removal companies charge a surcharge for apartments and upstairs apartments because of stairs and limited access. The other types are often set to 0. Start with a surcharge for apartments only and adjust later based on experience.

Tip: Set the surcharge to 0 if you don't want to distinguish between property types. The surcharge will then not be calculated in the quote.


Section: Prices for services

Here you set the default prices for additional services you offer.

Service

What it is

Warranty certificate

Fixed fee for the warranty certificate (Schouten Zekerheid)

Insurance

Fixed fee for the removal insurance

Packing supplies kit

Fixed fee for a complete packing supplies kit (boxes, tape, bubble wrap, etc.)

Disassembly per hour

Hourly rate for disassembling furniture

Reassembly per hour

Hourly rate for reassembling furniture

Packing per hour

Hourly rate for the packing service

Unpacking per hour

Hourly rate for the unpacking service

Storage

Price for storage (per unit per period)

Furniture hoist

Fixed fee for using a furniture hoist

Rubbish removal

Fixed fee for removing rubbish after the removal

How are these prices used?

When you draw up a quote and add a service (for example "packing service"), the system automatically applies the default price you've set here. You don't need to type the price in every time.

Tip: These are default prices. When drawing up a quote, you can always adjust the price per service.


Tips

  • Check your prices regularly. Rates change, especially for external services such as the warranty certificate or the furniture hoist. Update the default prices when your rates change.

  • Surcharges per property type don't need to be complicated. Start with 1 or 2 surcharges (for example, apartment and upstairs apartment) and add more later if you find it's needed.

  • Default prices save time. The more accurate your default prices, the less you'll need to adjust per quote.


Please note

  • Leaving prices at 0 means the system won't automatically fill in the amount. You'll then have to enter it manually for each quote. Always enter your most commonly used rate as the default.

  • Surcharges are added automatically. If you set a surcharge of 175 euros for apartments, this will be automatically added to every quote for an apartment. Check that this is the amount you intend.


Next step: Configuring invoicing settings

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