It's time to get your team on board. In this article you'll learn how to prepare employees and activate accounts for the Bas app.
Step 1 - Preparing employees
Before you activate accounts, you need to have a few things in order.
Changing fictitious email addresses:
If you used fictitious email addresses during the practice period (for example [email protected] with an address that doesn't really exist), these now need to be changed to your employees' real email addresses.
Go to Employees in the backoffice
Open each employee
Check the email address - is this the real address?
Change it where necessary
Note: every email address must be unique. You can't use the same email address for several employees.
Managing expectations:
Communicate to your team in advance what's going to happen. Be honest and realistic:
"We're going to work with a new system. The app shows you where you need to be, who you're working with, and what you need to bring."
"The first week takes some getting used to. You don't need to get everything right straight away."
Step 2 - Activating an account via "Forgot password"
Employees activate their account via the "Forgot password" function. This works as follows:
For the employee:
Go to the Bas app login page
Click on "Forgot password"
Enter the email address that's in the system
Receive an email to create a password
Set a password
For you (or the employee can do it themselves):
You can also start the process for the employee yourself:
Go to the Bas app login page
Click on "Forgot password"
Enter the employee's email address
The employee receives an email to create a password
Tip: you can do this together with the employee on their phone, or you can prepare it yourself and let the employee log in with the new password.
Step 3 - Sharing the guide with employees
Send employees the guide for the app. This contains everything they need to know:
Guide link: https://scribehow.com/viewer/Bas_Medewerker_App__xERysjPiQUa6_Q5t0C4gFg?referrer=workspace
The guide explains: - How do I download the app? - How do I log in? - How do I view my schedule? - How do I navigate to the address? - How do I view job details?
You can send this link via WhatsApp, email, or print it and put it up in the canteen.
Tips
Check all email addresses before you start. Fictitious addresses lead to problems when activating accounts.
Do the "Forgot password" process together with employees the first time. That way they know how it works.
Share the guide well before the go-live. Give employees time to explore the app.
Start simple: viewing the schedule and navigation are enough for day 1. They'll learn the rest along the way.
Please note
Forgetting to change fictitious email addresses means employees can't activate an account. Check all email addresses before you start.
Every email address must be unique. You can't use the same address for several employees.
If an employee is registered with a different company in Bas (for example due to a takeover or change of employer), that employee must first be marked as having left at the old account.